Refund policy

Every OnlyNames product is printed on demand, just for you, after you place your order. Because nothing sits in a warehouse, we handle returns a little differently than a typical store.

Damaged, defective, or misprinted items

If your order arrives damaged, misprinted, or otherwise not as described, contact us at contact@onlynames.us within 30 days of delivery. Include your order number and a photo of the problem. We will send a free replacement or issue a full refund, your choice. No need to ship anything back.

Wrong size or change of mind

Because each item is made to order, we cannot accept returns or exchanges for sizing errors or buyer's remorse. Please check the size chart on each product page before ordering. If you are between sizes, we recommend sizing up.

Lost in transit

If your tracking shows no movement for an extended period or the package never arrives, contact us and we will make it right with a replacement or refund.

Refund processing

Approved refunds go back to your original payment method, typically within 5 to 10 business days depending on your bank.

Questions? Email contact@onlynames.us and a real person will get back to you.